Privacy Policy

Last Updated: 22/01/2026

The website www.termograf.ro is owned and managed by SYNCHRO SRL, headquartered in Dolj County, Preajba, 13 Zambilelor St., 207367, registered with the Trade Register under no. J2009000168167, Tax ID (CUI): 8479112.

We are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR).

1. What Data Do We Collect?

We collect data that you provide directly to us or that we receive automatically through your use of the website:

  • Data provided via forms (Contact / Request a Quote): First and last name, email address, phone number, and the company you represent.
  • Automatically collected data: IP address, browser type, and pages visited on our website (via cookies).

2. Purpose of Data Processing

We process this data for the following purposes:

  • Responding to inquiries received through the contact form.
  • Sending commercial offers and information regarding our logistics/software services.
  • Improving your experience on our website.
  • Complying with legal obligations (e.g., invoicing, should you become a client).

3. Legal Basis for Processing

  • Your Consent: For newsletter subscriptions or filling out forms.
  • Performance of a Contract: To provide the services you have requested.
  • Legitimate Interest: For website security and statistical analysis.

4. Data Retention Period

We retain personal data only as long as necessary to fulfill the purposes mentioned above or as required by legal obligations (e.g., 10 years for financial-accounting documents).

5. Disclosure of Data to Third Parties

We do not sell your data. We may transfer data to trusted partners only when necessary:

  • IT and Hosting Service Providers (e.g., Odoo Cloud).
  • Public Authorities, if there is a legal obligation to do so.
  • Analytical Tools (e.g., Google Analytics), only with your explicit consent.

6. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: The right to access the data we hold about you.
  • Right to Rectification: The right to correct inaccurate data.
  • Right to Erasure: The right to be forgotten (data deletion).
  • Right to Withdraw Consent: The right to withdraw your consent at any time.
  • Right to Lodge a Complaint: The right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP — www.dataprotection.ro).

7. Contact Information

For any requests related to your personal data, you can contact us at:

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